Refund policy

FREE RETURNS

We accept authorized returns withinΒ 30 daysΒ of the date your order is delivered. ToΒ be eligible for a return, your item must:

  • Be requested for return withinΒ 30 daysΒ of delivery.
  • Be unused, unworn, and in resalable condition.
  • Include all original tags and packaging.
  • Be accompanied by your order confirmation or proof of purchase.

How to Start a Return

Returning an item is simple.

Option 1: Online Returns

  1. Sign in using your email address and verification code.
  2. Open your order history.
  3. Select the order and item(s) you wish to return or exchange.
  4. Follow the return instructions to submit your request.

After your request is approved, you'll receive an email with your return instructions.

Option 2: Contact Customer Support

Email us at:Β support@thestyleloftfashion.com

Please include:

  • Order Number
  • Item(s) you wish to return
  • Reason for the return

Our support team will provide you with a Return Merchandise Authorization (RMA), if applicable.

Free Return Shipping

Once your return request has been approved:

  • We'll email you aΒ FREE UPS prepaid return label.
  • Print the label and attach it securely to your package.
  • You haveΒ 30 daysΒ from the date you receive the return label to ship your item back.

Please Note:Β Free UPS return labels are available only for orders shipped within theΒ 48 contiguous United States.

Refund Process

Once your return has been received and inspected, we'll process your refund.

Available refund methods include:

  • Refund to your original payment method
  • Store Credit (Gift Card)
  • Store Discount/Credit (where applicable)

Refunds to your original payment method typically appear withinΒ 1–3 business daysΒ after processing, depending on your financial institution.

Store credit is issued immediately once the return has been processed.

VIP customers may receive expedited refunds once their return request has been reviewed and approved.

If you haven't received your refund withinΒ 15 business daysΒ after approval, please contact us atΒ support@thestyleloftfashion.com.

Exchanges

We offer exchanges for eligible products and selectable variants.

To exchange an item:

  1. Submit your exchange request.
  2. Once approved, return the original item.
  3. Your replacement item will be shipped after the exchange is processed.

For the quickest service, we recommend submitting your exchange request as soon as possible.

Damaged, Defective, Lost, or Stolen Orders

Damaged or Defective Items

If your item arrives damaged or defective, please contact us withinΒ 7 daysΒ of delivery.

Include:

  • Your order number
  • Photos of the damaged or defective item
  • A brief description of the issue

Lost or Stolen Packages

If your package is lost or stolen, please contact us immediately and provide any available documentation or evidence so we can assist with the investigation.

Non-Returnable Items

The following items are not eligible for return or refund:

  • Personalized or custom-made products
  • Gift cards
  • Perishable goods (including food, flowers, and plants)
  • Personal care and beauty products
  • Hazardous materials, flammable liquids, or gases
  • Clearance or discounted items (if marked as final sale)

If you're unsure whether your item qualifies for a return, please contact us before submitting your request.

Need Help?

If you have any questions regarding our Return & Refund Policy, please contact us:

The Style Loft Fashion

Email:Β support@thestyleloftfashion.com